Product manager Onlinedekho

1: Conducted market and competitor research, driving a 20% improvement in product features and identifying growth opportunities.
2: Created product roadmaps, improving delivery efficiency by 15% through clear priorities and timelines.
3: Implemented regular feedback collection, leveraging NPS and sentiment analysis to boost customer retention by 40%
4: Developed a user-friendly admin panel with key segments, enabling admins to sort user data and boosting team productivity by 60%.
5: Guided vendors on proper food packaging to prevent spillage and trained delivery executives on food handling, reducing returns by 45%.

software engineer Krypson Infomatics

1: Optimized product page performance, reducing load times by 50% on average, leading to a smoother user experience.
2: Achieved a 20% decrease in bounce rates, indicating higher user engagement and improved site retention.
3: Boosted sales by 10% through enhanced user experience and faster loading times.
4:Addressed critical production issues using reverse engineering, debugging, and enhanced unit test coverage, minimizing backend downtime and ensuring system reliability.

Operations & Project management Awign ent. pvt. ltd.

1: Led competitive benchmarking for Swiggy using surveys, audits, vendor checks, rider audits, and menu inspections, improving customer experience by 20%, retention by 15%, and traffic by 25%.
2: Managed calling projects and client relationships with Udaan, Swiggy, Zomato, and Unacademy, increasing project outcomes by 25%
3: Conducted property audits for OYO, adhering to SOPs and improving service quality by 20% across audited properties.
4: Streamlined packaging charges for Swiggy, onboarding vendors to a new slab, boosting efficiency, retention, and satisfaction by 35%.
5:Assisted MyGate in launching in Lucknow and onboarded 25 gated societies within the first month

Bachelor of Technology (B.Tech) Dr. APJ. Abdul kalam technical university